Shipping & returns
I offer free shipping on all unframed orders within Australia. All art is made to order. Please allow 3 day processing time, 5 day production time and up to 7 day delivery time within Australia. My prints are packaged in solid tubes to ensure they are not damaged and sent with a tracking number. Once I have quality checked and signed your print you will be notified via email.
For Framed Prints (Canvas Only): Please allow 3 day processing time, 5 day production time 4-6 week framing time and up to 7 day delivery time within Australia. Shipping and Packaging is calculated at a flat rate for each size and included in the final purchase price when selecting your print.
Fine Art Paper Options:
I do not offer Glazed Framing for Fine Art Paper on my website as it can not be insured when shipping (plus it's not a good idea to ship glass!)
For local customers (greater Adelaide) if you would prefer a Glazed Frame please DM me and I can send you a quote with my discount applied from my preferred framer 'Up in Frames'. This option is customer pick up directly from Up in Frames because again, we do not ship glass.
For Adelaide based customers that would like to avoid the shipping/packaging cost of framing there is an option for 'local pickup' in the Canvas Framing drop down menu. This option is direct customer pickup from Up in Frames. Please select 'Local Pickup' in the shipping menu of the checkout to find pickup instructions, business address and contact information. These details will also be sent to you in your order confirmation email.
International orders please allow up to 14 days delivery time. International shipping costs will be calculated at the checkout and vary depending on size and location. Please note: I do not ship framed art internationally.
RETURNs & EXCHANGES
All prints are made to order, I will only accept a return or exchange in extenuating circumstances as I do not hold stock in the studio. If there is an issue please do not hesitate to contact me via phone or email email@example.com